Delivery and pickup settings


Delivery and pickup settings


Delivery and pickup settings
 150 150 SimplyDelivery Academy

In this subitem you can make all relevant settings regarding delivery and pickup.
Minimum delivery time: Here you enter the minimum time needed for delivery. Depending on the chosen value, this determines the delivery times for the end customers. However, the actual delivery time of an order is calculated as the sum of preparation time + time for delivery.
Minimum time for preparation/pickup: For an order that is picked up, the preparation time is considered to be the pickup time.
Delivery and collection time at the beginning of opening hours NOT taken into account when ordering: If activated, orders can be placed from the start of opening hours. If not active, the order can only be delivered from the opening time + calculated delivery time/collection time. If your store opens at 10 AM, the customer can already place a pre-order for 10 am, which means that 10 AM it already has to be delivered. 
Delivery and collection time at the END of the opening time DO NOT take into account when ordering: If activated, orders can be placed until the end of opening hours. If, for example, you are open until 10 PM, the customer can place their order until 10 PM. The production and delivery of the goods therefore only takes place after 10 PM. If not active, the order must be delivered before the store is closed. If a time of 30 minutes is specified here for the minimum time of delivery, the customer can place an order by 9:30 PM.
Buffer time for order taking (delivery): Here you can specify the average time it takes the customer to enter a delivery order. This time is taken into account when calculating the pre-order.
Buffer time for order taking (delivery): Here you can specify the average time it takes the customer to enter a delivery order. This time is taken into account when calculating the pre-order.
Driver time in the store (in sec.): Specify the time the driver stays in the store until the start..
Time required at the customer (in min.): Specify the time required for the driver to hand over the delivery to the customer.
Delivery time traffic light – green: All orders that can be delivered within this time are displayed in green on your dashboard statistics.
Delivery time traffic light – yellow: All orders that can be delivered within this time are displayed in yellow on your dashboard statistics.
Delivery time commitment: A time of delivery commitment to the end customer can be entered here. If something is entered here, you guarantee the customer that the order will arrive within this time.
Pre-orders are printed at the time of delivery & time in minutes to pre-print the pre-order: If activated, the invoice & kitchen receipt or adhesive labels are printed at the time of the pre-order time. The following field can be used to determine how many minutes before the desired delivery time the printing should be initiated in order to be able to prepare and extend the order.
Number of days to pre-order: Maximum number of days for which the customer can place a pre-order.
Pickup orders must be assigned: If activated, a pick-up order must be assigned to a cashier. The receipt is not printed until after it has been assigned.
Standard minimum order value: Here you enter a standard minimum order value. If you have the same minimum order value for all defined delivery areas, you do not have to enter it for each of these areas, but only once in this field.
Surcharge for small quantities: A surcharge for small quantities is automatically added to the shopping cart starting with the first item. If the specified delivery area has a minimum order value of 20€, which is not reached by the customer’s order, the difference between order value and minimum order value is added, so that the customer can still place their order.
Assign prepared orders only: This setting is relevant when using a kitchen monitor. The assignment of orders that have not yet been prepared is then no longer possible in the driver terminal.

    Kontaktieren Sie uns: +49 3058844369

    Anrede*

    Vorname*

    Nachname*

    Ihre E-Mail-Adresse*

    Ihre Telefonnummer

    Ihr Unternehmen

    *Pflichtfeld

    Ihre Interessen

    Weitere Interessen

    Datenschutz*
    Datenschutz