Under the Portal Settings tab, you specify whether and which action is to take place if a portal order cannot be clearly processed. This includes, for example, the address, the telephone number or an item that is not recognized. You can choose between four actions: no action, note, call center work order, store work order. If you select the last two items, the order remains in the order overview and is highlighted in blue. In addition, an acoustic signal is triggered and the orders are displayed on the dashboard under Portal Orders. Then click on the blue shopping cart to process the orders, so that they can proceed through the ordering process.